“Didi-ke Bolo” reaches out to 28 lakh people, 80 lakh interactions in 500 days, Mamata Banerjee tweets

The platform was created to learn about people's complaints and grievances.

West Bengal chief minister and Trinamool Congress chief Mamata Banerjee took to Twitter on Thursday to say that 28 lakh people had reached out to her through the “Didi ke bolo” platform, and there had been 80 lakh interactions. The programme was launched by her party for the people of Bengal to directly lodge concerns or complaints.

In her tweet she said, “I’m pleased at the completion of 500 Days of my initiative ‘Didi Ke Bolo’. Over this course, 28 Lakh people reached out to the helpline 91370 91370 with more than 80 Lakh interactions taking place. I thank each one of you for your support & response. Through feedback received on @DidikeBolo, GoWB implemented the 6th Pay Commission, expanded Samajik Suraksha Yojana & started programmes like Pathashree, Duare Sarkar, Paray Samadhan, Jai Johar, Sneher Paras, Prochesta Prakalpa, Taposili Bandhu & many others.”

Following the feedback received from various platforms, the state government subsequently launched a programme, ‘Duare Sarkar’ (government at the doorstep) to reach out to people at their doorstep. Banerjee has been using this platform to get to know about people’s grievances from people at the local, neighbourhood level. Another programme, Paray paray samadhan has also been launched to resolve people’s concerns at the grassroots level.